Introduction

This Privacy Policy describes how CocktailWareCo collects, uses, and discloses your personal information when you visit or make a purchase from our website. We are committed to safeguarding your data and ensuring the privacy of your transactions.

Information We Collect

We collect specific types of information to process your orders and improve your shopping experience:

Order Information: When you make a purchase, we collect your full name, billing address, shipping address, payment card details (specifically payment card type, expiration date, and billing name), email address, and phone number.

Device Information: When you access our website, we automatically collect details about your device, including your IP address, browser type, time zone, and information about how you interact with our site (such as pages viewed and links clicked).

How We Use Your Information

We use the collected information for the following specific purposes:

Fulfillment: To process and ship your orders, arrange delivery through our carriers, and provide you with invoices and order confirmations.

Communication: To respond to your customer service inquiries and send updates regarding order status or transit details.

Security: To screen orders for potential risk or fraud, protecting both our customers and our platform.

Sharing Your Personal Information & Zero-Sale Policy

We share your personal information with necessary third-party partners to assist us in fulfilling orders and providing services, including:

Payment Processors: To authorize and complete electronic card payments.

Logistics Partners: We share your shipping address, name, and phone number with carriers (such as UPS, FedEx, and USPS) to execute product delivery.

Under our strict Zero-Sale Policy, we do not sell, rent, trade, or distribute your personal information to third parties for marketing or commercial purposes.

Payment Security & PCI-DSS

All transaction details are protected during transmission using 256-bit SSL (Secure Sockets Layer) encryption technology. In compliance with PCI-DSS (Payment Card Industry Data Security Standard), CocktailWareCo does not store your full raw credit card credentials on our local servers. We only retain the last four digits of your card number and the billing details necessary to verify transactions and prevent fraud.

Cookies & Behavioral Advertising

We use cookies to analyze web traffic, remember your preferences, and improve site navigation. You can adjust your browser settings to refuse cookies, though some features of our site may not function properly as a result. If we engage in Google advertising networks, you can opt out of targeted advertising by visiting the Google Ads Settings page.

Your Rights & Legal Compliance

Depending on your residency, you may have specific data rights under regulations such as the CCPA (California Consumer Privacy Act) and GDPR (General Data Protection Regulation). These rights include:

Right to Know and Access: The right to request details on the personal information we collect and use.

Right to Delete: The right to request the deletion of the personal information we have collected from you.

Right to Opt-Out: The right to direct us not to sell or share your data (which we enforce globally under our Zero-Sale Policy).

To exercise these rights, please contact us at [email protected].

Data Retention & Minors

We retain your order information for our transaction records unless and until you ask us to delete it. Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from minors under the age of 18. If a parent or guardian believes we have collected data from a minor, they can contact us to request its removal.

Store Name: CocktailWareCo

Email: [email protected]

Phone: +1 (573) 454-2657

Address: 4043 Bray Rd, Farmington, MO 63640, USA

Operating Hours: Monday to Friday, 9:00 AM – 5:00 PM Central Time (CST/CDT)